Terms of service
OVERVIEW
Welcome to Mylo Spirit! The terms “we”, “us” and “our” refer to Mylo Spirit. Mylo Spirit operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Mylo Spirit is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years old, or that you are using the Services under the supervision and consent of a parent or legal guardian.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete and that you have the right to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device and settings.
We do not guarantee that product appearance will exactly match images shown on the website. All product descriptions are subject to change at any time without notice.
We reserve the right to discontinue any product or limit quantities offered to any person, geographic region or jurisdiction.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Mylo Spirit. An order is not accepted until payment has been received and we confirm acceptance.
We reserve the right to refuse or cancel any order at our discretion. If we cancel or amend an order, we will attempt to notify you using the contact details provided.
Purchases are subject to our Refund Policy.
Nothing in this section affects your statutory right to cancel online purchases within 14 days under the Consumer Contracts Regulations 2013.
You confirm that purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price shown at checkout. Prices exclude delivery charges, taxes, customs or import duties unless stated otherwise.
You agree to provide accurate billing and payment information and to keep it up to date. You confirm that you are authorised to use the payment method provided and that all charges will be honoured.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs or events outside our control.
Risk in the products passes to you when the products are delivered to the address you provided.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, text, images, graphics, video and audio, is owned by Mylo Spirit or its licensors and protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial use only. You must not reproduce, distribute or exploit any content without prior written consent.
Mylo Spirit and Shopify names, logos and branding are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available”. We are not responsible for these tools and accept no liability arising from their use.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content, accuracy or practices. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Mylo Spirit is powered by Shopify. All purchases are made directly with Mylo Spirit. Shopify is not responsible for any aspect of transactions between you and Mylo Spirit, and you release Shopify from any related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Privacy Policy [LINK] explains how we collect and use personal data. Shopify also processes data in accordance with its Privacy Policy. By using the Services, you acknowledge that data may be transferred and processed outside the UK.
SECTION 11 – FEEDBACK
If you submit feedback, reviews or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use them for any purpose. You confirm that you own or have permission to submit such content.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You must not misuse the Services, infringe intellectual property rights, transmit harmful code, scrape data, impersonate others or interfere with site security.
We may suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time. Obligations incurred prior to termination remain payable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties, express or implied, including implied warranties of satisfactory quality or fitness for purpose, except as required by law.
Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.
SECTION 16 – LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under law.
To the fullest extent permitted by law, Mylo Spirit shall not be liable for indirect or consequential losses arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Mylo Spirit and Shopify from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is unlawful or unenforceable, the remaining provisions remain in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Mylo Spirit and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms should be sent to:
Mylo Spirit t/m OXV Holding Co
Email: contact@mylospirit.com
Unit G4, Kingston Business Park
Kingston Bagpuize
OXON, OX13 5FE
Tel: 01235 426 300
VAT: GB 183157109